Privacy Policy
プライバシポリシー
Privacy Policy
MATSUMOTO SAMURAI (hereinafter referred to as “we” or “the Company”) establishes the following Privacy Policy (“Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as “the Service”).
1.Collection, Use, and Provision of Personal Information
We recognize that customers entrust us with their valuable personal information in the course of our business activities. Accordingly, we have established an information management system tailored to our operations and will handle the collection, use, and provision of personal data appropriately in accordance with prescribed regulations.
2.Compliance with Laws and Regulations
We shall comply with all applicable laws and regulations relating to the handling of personal information.
3.Security Measures
To protect personal information, we implement measures based on our information security policies, including controlled access management, restrictions on data extraction, and prevention of unauthorized third-party access, to guard against leaks, loss, alteration, or destruction of personal data.
4.Requests by Data Subjects
Upon request from users regarding disclosure, correction, suspension of use, deletion, or other handling of their personal information, we will respond sincerely, in line with applicable laws and regulations. Please contact us using the details below (see Section 7).
5.Purposes of Use
Personal information provided in connection with our business operations will be used only for the following purposes:
⑴ Responding to inquiries
⑵ Providing service-related information
⑶ Reservation management
⑷ Identity verification, payment processing, and communication
⑸ Service improvement and notification of new services
⑹ Emergency response and fulfillment of legal obligations
6.Provision to Third Parties
We will not provide personal information to third parties except in the following cases:
⑴ With customer consent
⑵ As required by law
⑶ When necessary to protect life, body, or property and obtaining consent is difficult
⑷ When provided to service providers under confidentiality obligations to facilitate our business
7.Contact Information
For inquiries regarding this Policy, please reach out to the contact below:
1F, NTT East Japan Daimyomachi Building 3-3-9 Ote, Matsumoto City, Nagano 390-0874 Japan
MATSUMOTO SAMURAI
Chief Privacy Officer: Keiji Fukushima
E-mail: sgrt3rd@gmail.com
TEL +81‑80‑4084‑0795